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“How can I help?”: Captain Tom and the Power of Starting Small

Several years ago I came across a simple yet powerful idea in the work of leading executive coach Dr Marshall Goldsmith. Leaders at all levels can become more effective, he said, by saying the following three things more often: “thank you”, “I’m sorry”, and “how can I help?” “How can I help?” is a great question to ask other people when they are facing challenges or trying to pull off ambitious projects. It’s also a wonderful question to ask ourselves when we want to explore

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